Terms and Conditions

Last updated: December 24, 2016

Please read these Terms and Conditions carefully before using the http://indianaurochs.com/ website (the “Service”) operated by Indian Aurochs. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Indian Aurochs. Indian Aurochs has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Indian Aurochs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and Privacy Policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed by the laws of Tamil Nadu, India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material, we will try to provide at least 30 days notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Shipping and delivery

 

At Indianaurochs.com, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver worldwide and within India.

For domestic order (delivery within India) we offer courier service only. Delivery will happen within 7 working days from the day we receive the order.

For international orders we offer sea as well as air delivery. It will depend on the mutual agreement between the customer and the Indianaurochs. Time delay will be informed to the buyer before they confirm the order.

 

Taxes

For domestic orders:

The cost of the product covers all the taxes*.
For international orders:

The cost of the product covers all the taxes*.

Import Duties and Taxes: Due to the nature of international shipping, customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. We are unable to calculate when and how much these customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. If you are presented with an invoice for import duties and taxes then you will have to pay at the time of delivery.

Cancellations, Exchanges and Return

 

Cancellations will be accepted if the order has not been shipped from our end.

Before you return an Indianaurochs.com product, please take a moment to understand how our products are made. All our products are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other.

Let’s not think of a minor irregularity or joint mark on the surface of the products as a defect. Handicraft by definition means a glorious uncertainty when it comes to uniformity.
Please read below our exchange and return policies before you exchange or return any item.

 

Exchange and return Policy For Orders Within India

  • Inform us at [email protected] 7 days from the date of delivery if any return or exchange needed.
    • Email us the reason for exchange or return.
    • On approval for the exchange or return customer will be asked to send the goods (in their original form) back to Indianaurochs. Indianaurochs will arrange return delivery
  • After receiving the goods back Customer will get an email from Indianaurochs approving the exchange or refund. Refunds will be processed through the same online mode in 10-15 working days. Customer can also be asked for Savings bank account details in case the order was placed by cash on delivery.

Contact Us

If you have any questions about these Terms, please Contact us.

The HK Online

13/22, Ramoorthi Nagar, Tirupur , Tamil Nadu – 641603

[email protected]

0421 – 4242257